Charm

Charm is persuasive and effective communication.

It is how you communicate. Charm is a skill and method (competence and character in communication).

Again, it is situational.

The effectiveness of your communication is dependent on what the situation demands and what you bring to it. Financial services require calm and consistent communication; the music industry perhaps requires more hyperbole and showmanship.

Persuasiveness is essential and requires you to have a discernible and valuable point of view coupled with the ability to express it appropriately to people of all levels.

Can you communicate and persuade up and down the organization as necessary? Do you communicate at the required tempo and timeliness?

Poor communication skills and methods can derail competent and effective employees.

Assessment 

• How do you communicate? Verbally and in writing?

• Do you have a memorable and valuable point of view?

• Is your communication situationally appropriate and usable?

• Do you address all levels well?

• Do you communicate well internally and externally (to clients?)

• Do you have the communication skills and methods for the roles you want to play?

• What communication skills and methods don’t you have that you need, now?

• Are there obvious flaws in how you communicate that you need to address?

• Do you have the right communication abilities for the future of your work?

Planning 

• What do you need to have more of? Less of?

• What traits do you not need in the future?

• What needs to stop and what needs to start?

• How can you proactively address your communication derailers?